Frequently asked questions
Everything you need to know about Revive Sports.
Find answers about our service, selling your sportswear and buying from the Revive Sports shop.
Contact UsGeneral
About Revive Sports, what we specialise in and how to contact us.
What is Revive Sports?
Revive Sports is a UK-based specialist in authentic football shirts and official sportswear. You can sell your items directly to us, shop our available stock, or use our authenticity-checking service.
What types of sportswear does Revive Sports specialise in?
Our main focus is authentic football shirts, including modern, retro, club, training and international shirts. We also buy and sell official team sportswear across American football (NFL), basketball (NBA), baseball (MLB), ice hockey (NHL), rugby and cricket. Items should be connected to a club, national team or recognised sporting organisation—we do not normally accept general branded clothing with no team connection, such as a standard Nike shirt.
How can I contact Revive Sports?
You can email us at hello@revivesports.co.uk or send us a message through the Contact page. If your enquiry is about an order, valuation or authenticity check, please include your reference number where possible so we can help you more quickly.
Does Revive Sports have a physical shop?
Revive Sports currently operates online, so our stock is available to browse and buy through our website rather than from a physical shop.
Do I need an account to use Revive Sports?
You can browse the shop, place an order and use the Free AI Checker without an account. An account is required when you submit items for valuation, so your offer, posting instructions, parcel updates and payment status remain securely linked to you. Your account also keeps your shop orders, selling submissions and authenticity history together.
Selling to Revive Sports
Valuations, offers, postage, inspection, payment and selling collections.
How do I sell an item to Revive Sports?
Complete our online selling form and upload clear photos of your item, including any labels, product codes and signs of wear. We will review the information and send you an offer. If you accept it, we will provide instructions for sending the item to us.
Do you buy damaged or well-worn items?
Sometimes. We may still consider items with marks, bobbling, pulls, cracked printing or other signs of wear. However, heavy cracking to a sponsor or printed details, significant pulls, or extensive bobbling to the fabric can substantially reduce an item’s value. Please photograph and describe all faults clearly when submitting your item.
Do you buy large collections?
Yes. You can submit multiple items through our selling form. For particularly large collections, you can contact us directly and email photos, an item list or a video showing the collection to help us carry out an initial review. Depending on the size and location of the collection, we may be able to arrange collection instead of asking you to post everything.
Can I bring items to you in person?
An in-person drop-off may be possible, but only after the items have been submitted through our normal selling process and a price has been agreed. We will inspect the items in the same way as posted items before confirming the final value and payment. Please do not travel until a date and time have been arranged with us.
How can I get the most accurate valuation?
Provide clear front and back photos, close-ups of the labels and product code, the size, and the season if known. Photograph any namesets, sleeve patches, damage or other important details. Natural daylight usually produces the clearest images, but avoid strong shadows and make sure the item’s colours are shown accurately.
How long will it take to receive an offer?
We aim to review your submission and send an offer within 24 hours of receiving your photos, Monday to Friday. Submissions made during weekends or bank holidays may take a little longer.
How long is my offer valid?
Each offer is valid for 14 days from the time we send it. Your account will show the exact expiry date and time. An expired offer cannot be accepted, but you can contact us and we may review the items and issue a new offer.
Is the offer guaranteed?
Our initial offer is based on the photos and information you provide. Once the item arrives, we will check its authenticity, condition and details before confirming the final value. If it differs significantly from the submission—for example, if there is heavy cracking to a nameset or sponsor that was not visible or disclosed—we may need to revise the offer.
Who pays for postage when I sell an item?
You are normally responsible for arranging and paying for postage unless we agree otherwise. Once you accept our initial offer, we will provide the posting instructions. Please pack the item securely, use a tracked service and keep your proof of postage, as the item remains your responsibility until it is delivered to us.
How should I package a football shirt?
Make sure the shirt is clean and completely dry, then fold it loosely. Avoid folding directly across the sponsor, nameset, numbers or other printed details—fold around these areas wherever possible to prevent creasing or cracking. Package the shirt securely in either a suitable box or a clothing mailing bag, and never attach tape directly to the shirt.
How and when will I be paid?
Payment is made by bank transfer or PayPal. As soon as you accept an offer, we will take you to a secure form for your payment destination. Those details are encrypted and kept for 14 days. If your parcel arrives after they have expired, we will send a fresh secure request so you can provide them again. Once we have received and checked the item and the final purchase has been agreed, payment is normally sent within two working days.
What happens if I do not accept a revised offer?
If we revise the offer after inspecting your item, you can accept the new amount or ask for the item to be returned. We will normally pay the return postage unless the item’s condition or details differ greatly from the photos and information submitted. Our aim is always to honour the initial price, so accurate photos, honest descriptions and secure packaging help prevent any changes.
Do I need to live in the UK to sell to Revive Sports?
Not at all. We are UK-based, but we are very keen to hear from sellers around the world. We welcome football shirts and official team sportswear from clubs, countries and leagues across the globe—especially items that are harder to find in the UK. Please contact us before sending anything internationally so we can agree on postage and delivery arrangements first.
Do I need to be 18 to sell to Revive Sports?
Yes. You must be 18 or over and own the item or have the owner’s permission to sell it. If you are under 18, a parent or guardian must complete the submission and sell the item to us in their own name.
Do you buy unofficial or counterfeit items?
No. We only buy authentic, official team sportswear. Genuine officially licensed fan or “replica” shirts can be considered, but counterfeit or otherwise unofficial items cannot be accepted. Please do not send an item if you know or suspect that it is counterfeit. If an item is rejected because it is counterfeit or unofficial, the seller will be responsible for any return postage, provided the item can lawfully be returned. We may report suspected counterfeit goods and follow any instructions given by the relevant authorities.
Buying from Revive Sports
Authenticity, sizing, checkout, delivery, international orders and returns.
Are the items sold by Revive Sports authentic?
Yes. Every item sold by Revive Sports is authentic and official. Our stock includes original shirts as well as officially licensed reproductions and remakes, such as club-issued retro shirts and licensed Score Draw reproductions. Reproduction items will be clearly described in the product listing. We do not sell counterfeit or unofficial sportswear.
Are your items new or pre-owned?
Our stock includes both new and pre-owned items, including vintage sportswear. The condition is clearly stated on each product page, along with photographs and details of any notable wear, damage or faults.
How do I know whether an item will fit?
Check the size and any measurements provided on the product page before ordering. Sizing can vary between brands, countries and eras, particularly with vintage shirts. If you need a measurement that is not shown, please contact us before buying and we will be happy to help.
Do you deliver outside the UK?
Yes. We welcome orders from customers around the world. Enter your destination country and postcode in the basket to see the available tracked delivery options and current price. International customers are responsible for any import VAT, customs duties or carrier charges applied by their country.
How quickly will my order be dispatched?
Orders placed before 2pm on a working day are normally dispatched the same day. Orders placed later, at weekends or on bank holidays are normally dispatched on the next working day. The estimated delivery time for each available service will be shown at checkout.
Can I track my order?
Yes. Once your order has been dispatched, we will send you a confirmation with the available tracking information so you can follow its delivery.
Can I return an item if I change my mind?
Yes. You can tell us that you wish to cancel the order up to 14 days after receiving it, then return the item within the following 14 days. It must be returned in the condition received. You are normally responsible for return postage unless the item is faulty, incorrectly described, damaged in transit or sent to you by mistake.
When will I receive my refund?
Once your returned item has arrived back with us and been checked, we will issue your refund within two working days. Refunds are made to the original payment method, although your bank or payment provider may take additional time to show the money in your account.
What should I do if my order arrives damaged or is not as described?
Contact us as soon as possible with your order number and clear photos of the item and packaging. We will investigate and explain the available return, replacement or refund options. Revive Sports will cover reasonable return postage when an item is faulty, incorrectly described, damaged in transit or sent by mistake.
Can I return an international order?
Yes. Contact us within 14 days of receiving your order and wait for our return instructions before sending it.
For a change-of-mind return, you will be responsible for tracked and suitably insured return postage. Revive Sports will cover reasonable return costs if the item is faulty, incorrectly described, damaged in transit or sent by mistake.
When completing the customs declaration:
- Select “Returned goods” or “Customer return.”
- Describe the contents accurately—for example, “Returned pre-owned football shirt—customer return, no sale.”
- Declare the original purchase value and currency. Do not mark the parcel as a gift or use a false zero value.
- Include your Revive Sports order or return reference and a copy of the original order confirmation.
- Contact us before paying any unexpected customs charge.
Any import tax paid when the order was originally delivered must be reclaimed by the customer from their local customs authority or carrier. It is not automatically included in the refund from Revive Sports, and the reclaim process varies by country.
What payment methods do you accept?
We accept the debit cards, credit cards and any additional payment methods displayed at our secure checkout. Payments are processed securely by Stripe, and Revive Sports does not receive or store your full card details.
Can you reserve an item for me?
Most of our stock consists of one-off items, so an item is not reserved simply by adding it to your basket. It remains available to other customers until checkout has been completed successfully.
Can I cancel or change an order before it is dispatched?
Contact us as soon as possible with your order number. If the order has not yet been dispatched, we will do our best to cancel it or correct the delivery details. Once it has been dispatched, it will need to follow the normal returns process.
Can I buy several items in one order?
Yes. Add each item to your basket and complete one checkout. The available delivery services and total postage cost will be calculated for the combined order based on its destination, size and weight.
Will I receive the exact item shown in the photographs?
Yes. Our product photographs show the actual item being sold, including its condition and any visible signs of wear, unless a listing clearly states otherwise.
Do you authenticate signatures or autographs on signed shirts?
We authenticate the shirt itself, but we do not independently authenticate signatures or autographs unless the product listing clearly states that specialist authentication or supporting certification is included. Any available provenance or certificate details will be shown in the listing.